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General Recommendations

🔄 Keep the App Up to Date​

Always use the latest published version of the app. New versions often include:

  • Performance improvements

  • Bug fixes

  • Security updates

  • New or improved features

📌 If you're using a managed device (e.g., company phones), ensure updates are deployed promptly via your MDM system.

📲 Compatible Devices​

Our apps are designed and tested on devices that meet the following criteria:

  • Running Android 8.1 (API 27) or higher (depending on the product)

  • Sufficient performance (RAM, storage, CPU)

If you plan to use older or uncommon devices, please consult us first.

🔐 Security and Permissions​

  • Only install apps from trusted sources.

  • Grant only the necessary permissions the app requests.

  • Avoid using the app on rooted or modified devices, as this may compromise security.

☁️ Connectivity​

Some features may require an active internet connection. Ensure reliable network access, especially in mobile environments.

⚙️ Device Settings​

  • Battery optimizations may interfere with background processes---consider disabling them for our app if you experience issues.

  • Notifications should be enabled to receive important alerts.

💬 Support and Feedback​

If you encounter issues, please:

  • Check the Help section within the app or documentation

  • Contact our support team with details (device, Android version, app, app version, steps to reproduce)